Accessibility statement
Accessibility statement
At Hockey Goblin, we believe that hockey is for everyone—and so is our website. We are committed to ensuring that our digital experience is as accessible as a freshly zambonied sheet of ice, providing a smooth experience for all players, coaches, and fans, regardless of ability.
Our goal
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. Our goal is to make our site easy to navigate, whether you are using a screen reader, keyboard navigation, or other assistive technologies.
Ongoing efforts
While we are a small team, we are constantly working to improve. We regularly review our site to ensure that:
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Product Imagery: All photos of our wax paste bottles and gear include descriptive "alt-text" for screen readers.
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Navigational Flow: Our shop is structured to be predictable and logical.
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Readability: We maintain high color contrast and clear fonts so our content is legible for everyone.
Need assistance?
Our Goblin service team is ready to help you resolve any issues with your performance wax or gear immediately.
CALL OR TEXT
EMAIL SUPPORT
Damaged or defective items
If your order arrives damaged (e.g., a cracked bottle, leaking paste, or a compromised seal) or is defective right out of the box, we’ve got your back. Please contact our support team within 14 days of delivery. We will cover the return shipping costs and send out a replacement immediately, or issue a full refund to your original payment method.
We're here to help
If you are having trouble viewing or navigating the content on this website, or if you notice any feature or functionality that you believe is not fully accessible, please reach out. We take your feedback seriously and will do our best to clear any "pucks" out of your way.
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Email: hockeygoblin32@gmail.com
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Please use 'Accessibility Inquiry' as the subject line so we can prioritize your request.